Waiting for over three months, I finally got my refund from the MTA for a faulty unlimited Metrocard I purchased back in September. The card only lasted for a day before the magnetic strip conked out. I've had bad Metrocards before, but this is a record... one freaking day!
Anyway, I called them three weeks after mailing it back to them to follow up on my claim as it took two to three weeks for my last claim. The nice lady told me that the average turnaround time was now two to three months. I guess it was either due to staff cutbacks or a raise in faulty cards causing the severe backlog, but I want to think it was the former rather than the latter.
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